processing policy: ASARP.
AS SOON AS REASONABLY POSSIBLE. We do our best to make that happen within 1-3 business days (we can not promise same day shipping). Then you get a shipping notification with tracking from F3 HQ in Chicago, IL USA.
SHIPPING POLICY: global.
Free Domestic Shipping on orders over $50. We offer USPS Priority Mail and USPS Priority Mail Express - USPS makes a commitment of 1-3 business days. It is a guaranteed service. They do not guarantee overnight delivery.
Free International Shipping on orders over $150. We offer USPS First Class International flat rate of $15. For USPS Priority International contact us. Shipping rates do NOT include VAT, customs fees, other taxes and/or additional local delivery fees that may be charged once the package arrives at the destination country. These are out of our control and would be the customer’s responsibility. If a package is refused and sent back to us, we’re happy to refund the blanket price but we cannot refund shipping fees. Thank you for your understanding.
RETURN POLICY: 100% no sweat.
100% committed to 100% satisfaction. Hassle-free returns.
- There must be no sign of use or damage caused by the customer.
- Must be in the original packaging.
- The return must be within 30 days from date of purchase.
- Customer pays return shipping.
If you believe there is a warranty related issue, please contact us for further instructions.
Our return process is as easy as 1, 2, 3.
- Email us at firstname.lastname@example.org for RMA number.
- Pack up the item(s) and complete return form on packing list.
- Mail to: F3 Cycling • 20644 Deerpath Road • Deerpark, IL 60010
Returns processed upon receipt and confirmation of above stated criteria.
WARRANTY POLICY: LIFETIME.
Our products will stand the test of time. Or will be replaced. Because in American craftsmanship we trust.